How it works
Rett fra Bonden shows local food producers in Norway. People find you on the website, and AI assistants such as ChatGPT and Claude find you when someone asks for local food.
- You have a profile. Many producers already have a profile with us.
- Customers and AI assistants find you. They see what you sell and how to get it.
- You decide how active you want to be. You can just be visible, or accept orders.
Do I already have a profile?
Quite possibly. We have made profiles for many producers from publicly available information, such as websites and public registers. Press «Find your profile and take it over» and search for your name.
Do I have to do anything?
No. Your profile is visible without you doing anything. If you take over the profile, you can correct the information and decide for yourself what happens.
What is the difference between taking over a profile and signing up?
If your profile already exists, you take it over. If it does not, you can register a new profile on the same page.
How customers find you
Your profile is shown on rettfrabonden.com, in search and on the pages for your area. AI assistants can read it too. The technical details are on How it works.
How do AI assistants find me?
We have open interfaces (MCP, A2A and an API) that AI assistants such as ChatGPT and Claude can use when someone asks for local food. The profile page also has structured data that search engines and AI services can read.
Is my profile shown in English?
Yes. The profile page is also available in English, and the description may be translated from Norwegian.
Can I pay to rank higher?
No. No producer pays for placement with us.
Take over your profile
When you take over your profile, you confirm that it is your business. You can then correct the information, and the profile gets the «Verified by owner» badge. See producers verified by their owner.
How do I take over my profile?
Press «Find your profile and take it over», look up your business and confirm that it is yours. Normally we send a 6-digit code to the e-mail address on the profile. The code is valid for 24 hours. Enter it, and you are in. If the profile has no e-mail address, or someone has already taken it over, the request goes to manual approval.
What if the e-mail address on the profile is wrong?
Tick the box saying the e-mail address is wrong or out of date when you ask to take over the profile. The request then goes to manual approval, and we contact you at the address you give.
How do I log in later?
Enter your e-mail address under «Log in», and we send you a login link. You do not need a password.
What does «Verified by owner» mean?
It means the owner has taken over the profile. It is the only badge that shows the owner has confirmed the profile.
What happens to what I write myself?
What you write yourself is never overwritten.
What you decide
Once you have taken over your profile, you switch orders on and off when you are logged in, under «Bestillinger» (orders).
In pilot In «Mine valg» (My choices) in the owner portal, the producers in the pilot choose how active they want to be, and switch individual choices on and off.
The producers in the pilot can choose:
- Profile is visible: When off, the profile is removed from search, lists, AI assistants, feeds and maps. The profile page shows “Temporarily paused”.
- Remind me to confirm stock: We let you know before the stock status of an item expires, so customers can still order it. You get at most one e-mail every 14 days.
- Accept orders: Customers and AI assistants can send you pickup orders. Without it, the customer gets your contact details instead.
- Orders are sent to: The e-mail address orders go to. Default is the profile e-mail. A new address applies once you have clicked the link we send there.
- Reminder about unanswered orders: You get a reminder when an order has not been answered.
- Order notification by e-mail: Every new order is sent to you by e-mail.
- What you write yourself is never overwritten: The platform never overwrites what you have written.
- Updates from your website and public sources: What happens when we find new information about you.
- Unsubscribe without deleting the profile: You can always unsubscribe from our e-mails without your profile being deleted.
- News and tips: Whether you want news and tips from Rett fra Bonden by e-mail. We store your answer with the time. We send no newsletter automatically.
Other choices are planned. They are listed in the «Planlagt» (Planned) box in «Mine valg».
We are testing this now with a few selected producers. It will become available to everyone later.
Would you like to join the pilot? Send us an e-mail, and we will get in touch. We take in a few producers at a time.
Send us an e-mailWhich levels are there in «Mine valg» (in pilot)?
In pilot: «Mine valg» (My choices) has two levels. «As little as possible»: People and AI assistants find your profile and get your contact details. You do not need to log in. «Make the most of it»: Customers and AI assistants can order goods from you for pickup. You confirm or decline each order.
Can I change my mind?
Yes. You can switch orders on and off whenever you like. Orders you have already received must still be answered. In pilot: the producers in the pilot change level and switch choices on and off in «Mine valg» whenever they like.
What does «Planned» mean?
In pilot: the «Planlagt» (Planned) box in «Mine valg» lists choices we have not built yet. They have no effect until they are finished. The producers in the pilot can press «Gi meg beskjed» (Let me know) on a choice they want.
What do «Always» and «Locked on» mean?
In pilot: in «Mine valg», «Always» means a promise from Rett fra Bonden that applies all the time and cannot be switched off, and «Locked on» means the choice belongs to something the producer in the pilot has switched on, for example order notifications by e-mail.
Orders and pickup
If you accept orders, customers can order goods that they pick up from you. You get the order by e-mail and answer with one click.
How it works
- Customers can order on the website or through an AI assistant. They can only order goods you have marked as in stock.
- You get an e-mail with the subject «Ny henteordre» (new pickup order). In the e-mail you confirm or decline the order. You do not need to log in.
- The customer must give an e-mail address or phone number and agree that you get it. The contact details are in the e-mail.
- The customer picks up the goods from you and pays at pickup. Rett fra Bonden does not take payment.
- Many different customers can order from you on the same day. To stop misuse, one customer can have at most 3 unanswered orders with you at a time, and send you at most 10 new orders per day. If you get more than 50 orders in one day, we take no more for you for the rest of the day. Customers then get your contact details instead. A day runs from midnight to midnight.
What you need to do
- Take over your profile.
- Switch orders on when you are logged in, under «Bestillinger» (orders).
- Mark your goods as in stock under «Tilgjengelighet» (availability) in the «Produkter» (products) tab when you are logged in. The stock status is valid for 14 days. Confirm it again, and customers can keep ordering the goods.
- Answer every order: confirm or decline.
In pilot Under «Varer» (goods) in the owner portal the producers in the pilot see which goods customers can order, and they confirm the stock status there.
We are testing this now with a few selected producers. It will become available to everyone later.
In pilot The producers in the pilot get an e-mail reminder before the stock status runs out, and can confirm it from the e-mail.
We are testing this now with a few selected producers. It will become available to everyone later.
In pilot For the producers in the pilot, customers can order an item until 60 days have passed since the stock status was last confirmed. Customers then see the date it was last confirmed.
We are testing this now with a few selected producers. It will become available to everyone later.
In pilot The producers in the pilot cancel with «Kanseller bestillingen» (cancel the order) in «Mine ordrer» (my orders) or on the link in the e-mail, and choose why.
We are testing this now with a few selected producers. It will become available to everyone later.
What happens if I do not answer?
You get a reminder after 24 hours. If the order is still unanswered after 72 hours, it is cancelled, and the customer is told.
Who can send me orders?
Customers on the website and AI assistants ordering for a customer. Orders only go to producers who have taken over their profile and switched orders on. Other producers are shown with contact details, and the customer gets in touch directly.
How is the pickup time agreed?
The customer can write a wish in the order. You can set a pickup time when you confirm, or agree it with the customer. Fixed pickup times are planned.
Can I take a holiday from orders?
You can switch orders off while you are away. The customer then gets your contact details instead. A separate holiday switch for orders is planned.
What do I do when the customer has picked up the goods?
Nothing. The order closes by itself after pickup. If you like, you can press «Hentet» (picked up) on the order page.
What if I cannot deliver after all?
Under «Flere valg» (more options) on the order page you can record «Kan ikke levere» (cannot deliver), «Kunden avbestilte» (customer cancelled) or «Kunden kom ikke» (customer did not show up). In pilot: the producers in the pilot use «Kanseller bestillingen» (cancel the order) in «Mine ordrer» (my orders) instead.
Payment
Today the customer pays you when the goods are picked up. Rett fra Bonden does not receive money for the goods.
How do I get paid?
The customer pays you at pickup, with the payment methods you accept.
Can the customer pay in advance?
Not yet. Prepayment by card through Stripe is planned. The money will then go straight to your own Stripe account, and Rett fra Bonden will never hold it. You decide whether to use it.
Does Rett fra Bonden charge a fee?
No. Rett fra Bonden charges no fee for orders today. If we want to introduce or change a fee, we will notify you at least 30 days in advance, and it only applies if you accept it.
Products and updates
Your profile is built from public sources and what you write yourself. What you write yourself is never overwritten.
How do I add my goods?
Log in and add your goods in the «Produkter» (products) tab. Under «Tilgjengelighet» (availability) on the same page you mark which goods are in stock. If a product is missing there, tell us and we will help. In pilot: the producers in the pilot do this under «Varer» (goods) in the owner portal.
Can you fetch the products from my website?
Your profile may already show products we found on your website. Fetching the products from your website yourself, as suggestions you approve, is planned.
Do you update my profile automatically?
We regularly check public sources to keep your profile correct. What you have written yourself is never overwritten.
Statistics
When you are logged in, you see statistics for your profile under «Statistikk» (statistics).
Which numbers do I see?
How many people have seen your profile, and «Med i AI-søk» (in AI search): how many times your profile was among the results an AI assistant fetched.
Are the numbers public?
Your profile only shows numbers once it has had at least 20 page views from people in the last 12 months. Below that we show no numbers. You always see your own numbers.
Can I hide the numbers on my profile?
A choice to hide the numbers is planned.
Do I get a report by e-mail?
Not yet. A report by e-mail is planned.
Privacy, unsubscribing and deletion
Your profile shows information about your business. How we handle data is described in the privacy policy.
What information do you show?
The name of the farm or business, the address, phone, e-mail and website published for the business, products, sales channels, opening hours and a short description.
Can I hide my phone, e-mail or address?
Separate choices to hide your phone number, e-mail and address are planned. Until then you can correct the information when you are logged in, or ask us for help.
Can I take a break?
Contact us, and we will help you. In pilot: the producers in the pilot switch off «Profilen er synlig» (profile is visible) in «Mine valg».
Can I unsubscribe from your e-mails?
Yes. You can always unsubscribe from our e-mails without your profile being deleted.
How do I delete my profile?
Contact us, or reply «fjern» (remove) to an e-mail from us, and we delete the profile. We keep a few identifiers on a block list so the profile is not created again.
What does it cost?
What does it cost?
It costs nothing today. Rett fra Bonden charges no fee for your profile or for orders. If we want to introduce or change a fee, we will notify you at least 30 days in advance, and it only applies if you accept it.
Am I tied to anything?
No. You can switch off orders at any time, and you can ask us to delete your profile.
Questions?
Wondering about something? E-mail kontakt@rettfrabonden.com, or go to the contact page.